21+ Responsible Gaming Commitment

3djl | Play Smart, Stay in Control

At 3DJL, we believe gaming should always be fun. This page gives you the tools, information, and support you need to keep things that way — whether you're playing slots in Quezon City or betting on basketball from Cebu.

21+

Minimum age requirement

24/7

Support team availability

100%

Free self-exclusion tools

₱0

Cost to set spending limits

Our Responsible Gaming Tools

Every player on 3DJL has access to these features at no cost. Use them anytime, no questions asked.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit in PHP. Once your limit is reached, no further deposits will be accepted until the period resets — keeping your budget firmly in check.

Session Time Reminders

Choose how long you want to play in a single session. When your time is up, 3DJL will prompt you to take a break. It's a simple nudge, but it makes a real difference to staying aware of how long you've been playing.

Cool-Off Period

Need a short break from gaming without permanently closing your account? A cool-off period temporarily suspends access to your account for a duration you choose. All balances are kept safe until you return.

Self-Exclusion

If you feel you need more time away, self-exclusion lets you block access to your 3DJL account for an extended period. During this time, you will not receive promotional messages and cannot create a new account.

Loss Limits

Define the maximum amount in PHP you are comfortable losing within a set period. Once that threshold is hit, further wagering is paused for the rest of the period — so one bad run doesn't spiral into a bigger problem.

24/7 Player Support

Our support team is available around the clock. Whether you want to set a limit, talk through a concern, or request account restrictions, reach out any time and we'll help without judgment.


Important: 3DJL is strictly for players aged 21 and above. Gambling involves real money and carries financial risk. Never chase losses, and always play within a budget you can afford to lose.

What Is Responsible Gaming?

Responsible gaming means approaching online betting and casino play as a form of entertainment — not as a way to earn money or solve financial problems. For most players in the Philippines, a session on 3DJL is part of a normal evening, enjoyed the same way others might watch a PBA game or catch a movie. The key is keeping it that way.

Problems develop gradually. What starts as casual slots play or a few sports bets can become disruptive if spending, time, and emotion are not managed. 3DJL provides tools to help you stay aware and in control at every step.

Know Your Limits Before You Play

Before you open a game or place a bet, decide on two things: how much you are willing to spend, and how long you plan to play. Treat your gaming budget the same as any other leisure expense — whether it's a night out in BGC or a weekend trip to Cebu. Once you've spent your set amount, stop. The platform will still be here next time.

  • Set a fixed PHP budget per session, week, or month — and stick to it.
  • Never use money meant for rent, bills, food, or family needs for gambling.
  • Avoid playing when you are stressed, tired, or emotionally upset.
  • Take regular breaks — even a short walk helps reset your mindset.
  • Treat any winnings as a bonus, not as income you can rely on.

How to Use 3DJL's Limit-Setting Tools

All responsible gaming tools on 3DJL are available directly through your account settings. Here's how to get the most out of them:

1

Log in and go to Account Settings

Find the Responsible Gaming section in your profile. All tools are listed there — deposit limits, loss limits, session timers, cool-off periods, and self-exclusion.

2

Choose the tool that fits your situation

Not sure which one to use? Start with a deposit limit if you want to cap spending. Use a session timer if you tend to lose track of time. Use cool-off or self-exclusion if you feel you need a proper break.

3

Set your parameters and confirm

Enter your chosen limit amount in PHP or select your preferred duration. The system applies the restriction immediately after you confirm. Limits that reduce your access take effect right away; increases may have a short processing period to protect you.

4

Contact support if you need help

If you're unsure how to set a limit or want to request self-exclusion directly, our 24/7 support team can walk you through the process — no forms, no hassle.

Protecting Younger Players

3DJL is an adults-only platform. You must be 21 years of age or older to register and play. We verify player age during the KYC process, and any account found to belong to a minor will be closed immediately.

If you share a device with family members or younger household members, we recommend using your device's parental control settings to restrict access to gambling websites. Keep your 3DJL login credentials private and never share your account with anyone.

Gaming vs. Problem Gambling

There is a clear line between enjoying online casino games as a hobby and developing a gambling problem. Healthy gaming is social, budget-conscious, and time-limited. Problem gambling is when betting starts interfering with daily life — affecting finances, relationships, work, or mental health.

The transition can be gradual. Recognising the early signs matters. If you find yourself thinking about gambling constantly, feeling irritable when you can't play, or hiding your gaming activity from people close to you, those are signals worth paying attention to.

Getting Help

If you or someone you know is struggling with gambling, please reach out for professional support. 3DJL's support team can assist with account restrictions, but for personal counselling and addiction support, speaking with a qualified mental health professional is always the right step.

You can also use our FAQ page for quick answers about account restrictions and limit-setting, or visit our About Us page to learn more about our platform values and commitments.

Need Immediate Help?

Our support team is available 24 hours a day, 7 days a week. Reach out any time to set a limit, take a break, or discuss a concern privately.

Visit Our FAQ

Warning Signs to Watch For

These are common indicators that gaming may have moved beyond healthy entertainment. If several of these sound familiar, it may be time to take a break or seek support.

Chasing Losses Continuing to play after losing in an attempt to win back money — often leading to bigger losses.

Borrowing Money to Gamble Asking family or friends for money, or using credit, specifically to fund gaming sessions.

Neglecting Responsibilities Missing work, skipping family time in Davao or Manila, or ignoring daily tasks because of gaming.

Hiding Gaming Activity Feeling the need to keep gaming secret from partners, parents, or close friends.

Inability to Stop Repeatedly trying to cut back or stop gambling but finding it difficult to follow through.

Emotional Dependence Using gaming as the main way to cope with stress, loneliness, anxiety, or low mood.


Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to three or more, consider reaching out to our support team or taking a break from play.

Q1

Have you ever spent more money on gambling than you originally planned?

Q2

Do you find yourself thinking about gambling when you're supposed to be focused on work or family?

Q3

Have you used money earmarked for bills, groceries, or savings to fund gaming?

Q4

Have you tried to reduce how much you gamble but found it hard to stick to?

Q5

Do you feel restless or irritable when you go a few days without gambling?

Q6

Have you hidden your gaming activity or the amount you spend from people close to you?

If three or more answers are "yes": You may be experiencing early signs of problem gambling. Please use our self-exclusion or cool-off tools, or contact our support team for confidential assistance. Seeking help early makes a big difference.

3DJL's Responsible Gaming Commitment: We are dedicated to providing a safe and fair gaming environment for every player in the Philippines. We do not promote gambling as a way to make money, and we will never promise guaranteed wins or risk-free outcomes. Gaming is entertainment — and we want it to stay that way for you.

Frequently Asked Questions

Common questions about responsible gaming tools and support on 3DJL.

Log in to your account and navigate to Account Settings. Under the Responsible Gaming section, select Deposit Limits. Choose a daily, weekly, or monthly cap in PHP, enter the amount, and confirm. The limit takes effect immediately. To increase a limit, a short cooling period may apply to ensure the change is intentional.

A cool-off period is a short-term break — typically a few days to a few weeks — where your account access is temporarily suspended. It's useful when you want to step back without permanently closing your account. Self-exclusion is a longer-term measure intended for players who feel they need a more serious break. During self-exclusion, your account is blocked and you will not receive any promotional communications from 3DJL.

Yes. Any balance remaining in your account at the time of self-exclusion is still yours. You can request a withdrawal through our support team, and your funds will be processed to your verified Philippine payment method in PHP. We will not withhold your balance during a self-exclusion period.

Yes. All players must be at least 21 years of age. This is verified during the KYC process when you first request a withdrawal. Any account found to be registered by or for someone under 21 will be permanently closed and any balance will be handled in accordance with our Terms and Conditions.

Start with an open, non-confrontational conversation. Express concern without blame. Encourage them to use the self-assessment tool on this page and to reach out to 3DJL's support team for account restrictions. For more structured support, consulting a mental health professional or counsellor in the Philippines is the most effective next step. Your care for them genuinely matters.

Ready to Play the Right Way?

Join 3DJL and set your limits from day one. Our responsible gaming tools are built into your account from the moment you register — no extra steps needed.

21+ only. Gambling carries financial risk. Never bet more than you can afford to lose.